Privacy Policy
Last updated: April 24, 2026
ExpressCare Solutions LLC ("ExpressCare", "we", "us", or "our") operates the website expresscare.work (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service.
1. Information We Collect
We collect information you voluntarily provide when you contact us for service, including:
- Name and contact information (phone, email, address)
- Information about your appliance and the service you are requesting
- Payment information when invoiced for completed work
We also automatically collect limited technical information such as browser type, referring URL, and pages visited, through standard website analytics tools. We do not use cookies for advertising tracking.
2. How We Use Your Information
- To schedule, perform, and follow up on appliance repair services
- To communicate with you about your service request, estimates, and invoices
- To improve our website and services
- To comply with applicable legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who help us operate our business (scheduling, invoicing, payments) under appropriate confidentiality agreements
- Law enforcement or other authorities if required by law
4. Advertising
We advertise our appliance repair services on Google, Meta (Facebook/Instagram), and other platforms. These platforms may collect anonymous information about visits to our site (e.g., via Google Ads conversion tracking). They do not receive any personally identifiable information from us through these mechanisms.
5. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to safeguard your personal data.
6. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information. To exercise any of your rights, contact us at [email protected].
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us:
ExpressCare Solutions LLC
2 Flagstone Apt 733, Irvine, CA 92606
Phone: (949) 343-3973
Email: [email protected]